Your privacy is of great importance to NextLevel Tribe. We adhere to the relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR). This means that we:
We process personal data based on the performance of a contract, consent, legitimate interest, or legal obligation. Some data may be processed outside the EU, but only with parties that have implemented appropriate safeguards to protect your data.
Clearly define our purposes before processing your personal data, via this privacy statement.
Store as little personal data as possible and only the data necessary for our purposes.
Explicitly request consent for the processing of personal data where consent is required.
Take necessary security measures to protect your personal data. We impose these obligations on parties that process personal data on our behalf.
Respect your rights, such as the right to access, correct, or delete your personal data processed by us.
Your personal data is safe with us, and we will always use this data in accordance with applicable regulations. In this privacy statement, we explain how we handle your personal data at the online store thenextleveltribe.com.
If you have questions about this or want to know exactly what data we keep about you, please contact us. Our contact details are at the bottom of this privacy statement.
Order Processing
When you place an order with us, we use your personal data to process it properly and to fulfill the agreement. We may provide your personal data to our delivery service to deliver the order to you. We also receive payment information from your bank or credit card company.
To process the order, we use your name, address, phone number, billing address, email address, and payment details.
We retain this information until your order has been completed. Certain customer data is retained longer due to statutory fiscal retention obligations. We work with certain companies that may receive the personal data mentioned above.
For order processing, we collaborate with our payment provider and postal company.
Creating an Account
To use certain parts of our website, you can register. You must provide information about yourself and choose a username. This allows us to create an account, which you can then log into using the created username and a self-chosen password.
To create an account, we use your name, address, phone number, billing address, and email address.
We do this with your consent and store this information so that you do not have to fill it in repeatedly and we can contact you more easily if needed. You can adjust information via your account at any time. This information is retained until the account is deleted by you.
Contact Form / Email Contact
Through the contact form on our website, you can ask questions about an order or make requests. For this, we use your name, address, phone number, and email address. We do this with your consent. We retain this information until we are sure that the contact has been handled satisfactorily, after which we maintain a retention period of one year. This allows us to easily access the information for follow-up questions.
Newsletter / Marketing
We have a newsletter, and (paying) customers can subscribe to it and be added to the subscriber list. In the newsletter, you can read news, tips, and information about our products and services.
For sending the newsletter, we use your email address. We do this based on your consent. We retain this information until you unsubscribe. You can unsubscribe at any time. Every newsletter contains an unsubscribe link.
For marketing purposes, such as promotions or offers via SMS, we will always first ask for your explicit consent. You can unsubscribe at any time.
Google Analytics
We use Google Analytics to track how visitors use our online store. The information obtained is collected and stored by Google. We do not allow Google to use the collected Analytics information for other Google services. We also have Google anonymize IP addresses. Therefore, no identifiable data is processed. Google uses this information to monitor website usage and provide reports to us. Based on this data, we can improve our website. For example, we review how many people visit our website and which pages are most visited. We have accepted the Google Data Processing Amendment.
Provision to Other Companies or Institutions
Except for the parties mentioned above, we do not provide your personal data to other companies or institutions, unless we are legally required to do so (for example, if the police request it in case of suspected criminal activity).
Cookies
Our online store uses cookies. Cookies are small files in which we can store information, and they can also track that you visit us again. Cookies cannot harm your computer or the files on it. With cookies, NextLevel Tribe ensures, among other things, that you do not have to repeatedly enter the same information during a visit.
For clarity, note that functional cookies, which ensure that NextLevel Tribe operates properly, are always placed regardless of your choice to enable or disable cookies. For marketing and tracking cookies , we will first ask for your explicit consent via the cookie banner.
When you visit our online store for the first time, we display a message explaining cookies. We will ask for your consent to use these cookies. You can disable cookies via your browser, but some features of our online store may not work properly.
Social Media
Our online store includes social media buttons to promote or share pages on networks such as Facebook, TikTok, and Instagram. The administrators of these services may collect your personal data. These buttons are implemented via code provided by Facebook, TikTok, and Instagram. This code also places cookies. We recommend reviewing the privacy statements of these providers if desired.
Location Data
If required for the service, we may collect your location data (GPS). Consent will be requested at the time of use. These (location) data may also be stored and processed by the provider of navigation/map software or by Google or Apple themselves. We have no influence over this. We recommend reading the relevant privacy statements of the respective provider.
Security
The security of personal data is of great importance to us. We ensure your data is well protected. We continually update our security measures and monitor potential risks. We strive to store and transmit your data using the latest security techniques and encryption methods. As a security measure, we use an SSL-secured connection.
Changes to this Privacy Statement
We reserve the right to adjust this privacy statement. Always check the date above and review regularly for new versions. We will do our best to inform you of changes.
Access, Modification, and Deletion of Your Data
If you have questions or want to know which personal data we hold about you, you can always contact us. See the contact details below.
You have the following rights:
Right of access: You have the right to access the personal data we process about you.
Right to rectification: You have the right to correct or supplement personal data if it is incorrect or incomplete.
Right to object: You can object to the processing of your personal data and to direct marketing.
Right to deletion: You can request that we delete your personal data.
Right to data portability: If technically possible, you have the right to have your personal data transferred to a third party.
Right to restrict processing: In some cases, you can request that the processing of your personal data be restricted, meaning we process less data.
For requests, we may ask you to provide identification to ensure the right person is requesting the data. Important: mask your BSN and passport photo.
We will generally comply within 30 days. This period can be extended for reasons related to the rights of data subjects or the complexity of the request. We will inform you if the period is extended.
Filing a Complaint
We strive to serve you as best as possible. If you believe we have not handled your data properly, you have the right to file a complaint with the relevant supervisory authority.
Our Contact Details:
NextLevel Tribe (privacy@thenextleveltribe.com)
Website:thenextleveltribe.comKvK Number: 84963247
1 December 2025
